If you made a duplicate registration you will need to be refunded for one of these memberships. In some situations, an automatic refund can be requested if under seven days. However, this is not available in all cases as it depends on your Club’s refund policy you may have the following options available.
Automatic Refund: (not always available)
This is only only available after 24hrs of purchase. This option depends on how your Club chose to setup their refunds. If you are within the date of point of purchase, dependent on refund policy of the point of purchase is because the funds much reach the payment provider account before being reversed. The date range this automatic refund remains available depends on the refund policy of the associations involved.
Dependent on the refund policy, you may have the option to automatically refund yourself from your Sportlomo account.
You After being refunded you can then go ahead and register for the correct club.
If automatic refunds are no longer available you will have to request a refund. To request a refund please follow the steps below. Keep in mind, all levels need to approve their portion of the fees ie: Governing body - Union - Club
To apply for this you must:
If you registered for the incorrect club you will need to apply for a refund and re-register to the correct club. In some instances, an automatic refund can be requested if under seven days. However, not in all cases is this process available. Depending on the refund procedure for your club you may have the following options available. Automatic Refund: (depends on club policy) a certain amount of days since purchase. This is refund policy dependent, this is set by your associations. However, if the time has lapsed for an automatic refund you may still request a refund in most cases. Please follow the below steps:
This is only available after 24hrs of purchase and is also dependent on the club refund policy.
If you are within 7 days of the point of purchase you may are within the date range for automatic refunds you should have the option to automatically refund yourself from your Sportlomo account:
You can then go ahead and register for the correct club.
If the automatic refund is not available please apply for a refund. Follow the steps outlined below. Keep in mind that all levels within the organization need to approve their portion of the fees ie: Goberning Governing body - Union - Club.
To apply for a refund you must: