Please check below for advice on what to do in the event of an error in registration.
If you made a duplicate registration you will need to be refunded for one of these memberships. In some situations, an automatic refund can be requested if under seven days. However, this is not available in all cases as it depends on your Club’s refund policy you may have the following options available.
This is only available after 24hrs of purchase. This is because the funds much reach the payment provider account before being reversed. The date range this automatic refund remains available depends on the refund policy of the associations involved.
Dependent on the refund policy, you may have the option to automatically refund yourself from your Sportlomo account.
After being refunded you can go ahead and register for the correct club.
If automatic refunds are no longer available you will have to request a refund. To request a refund please follow the steps below. Keep in mind, all levels need to approve their portion of the fees ie: Governing body - Union - Club
To apply for this you must: