Registrars
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REMS Registration Guide 2025-2026 Last updated 08/20/25
This guide outlines the registration process for Club Registrars and includes the following topics:
Prepare for Registration
View Registrants
Group Registration
Self-Registration
Registrant Transfers
Logging into your Admin Account Training Guide - Last updated 14/08/25
This guide provides step-by-step instructions for logging into your admin account in REMS. See Step 1 for support information.
To open the guide in a separate page, scroll to the bottom of the guide and click the View Full Scribe button.
Edit/Delete Admin Account Training Guide – last updated 16/07/2025
This guide provides step-by-step instructions for updating the username or email address linked to an admin account in REMS, as well as for deleting an account.
Note: Access to this feature may be limited. If you do not have the Manage User Accounts menu option, please contact your PSO for assistance.
To open the guide in a separate page, scroll to the bottom of the guide and click the View Full Scribe button.
Edit Swim Club Information Training Guide - Club – Last updated 14/08/25
This guide provides step-by-step instructions for editing your swim club information in REMS. At the start of each season, the Club Registrar should update the club’s contact information.
To open the guide in a separate page, scroll to the bottom of the guide and click the View Full Scribe button.
Group Registration Training Guide – Last updated 08/18/2025
This guide provides step-by-step instructions for registering swimmers, coaches, officials and support staff using the Group Registration process in REMS.
The guide outlines the registration process for:
Returning registrants
New registrants
Varsity, Coach, Official, Support Staff - Register to Any Club Categories
To open the guide in a separate page, scroll to the bottom of the guide and click the View Full Scribe button.
Resend Group Registration Email Training Guide – Last updated 08/15/2025
This guide provides step by step instructions on how to resend the registration email to registrants in the Needs More Info status.
To open the guide in a separate page, scroll to the bottom of the guide and click the View Full Scribe button.
Update Registrant Public User Account Email Address – Last updated 08/20/2025
This guide provides step-by-step instructions for club registrars and Club Officials Administrators to update the public user account email address for a registrant in REMS.
To open the guide in a separate page, scroll to the bottom of the guide and click the View Full Scribe button.
Identify Duplicate Accounts in REMS Training Guide - Last updated 08/14/2025
This guide provides step-by-step instructions for identifying duplicates in REMS. Clubs cannot resolve duplicate accounts. Please notify your PSO, who will merge the accounts.
To open the guide in a separate page, scroll to the bottom of the guide and click the View Full Scribe button.
Generate Registration Link for Self-Registration Training Guide – Last updated 08/15/2025
This guide provides step-by-step instructions for generating a registration link that clubs or PSOs can send to registrants for Self Registration.
To open the guide in a separate page, scroll to the bottom of the guide and click the View Full Scribe button.
Online Payments Training Guide – Last updated 08/01/24
This guide provides step-by-step instructions for making payments for Group Registrations or Event Registrations via Stripe using either Credit/Debit Card or using Pre-authorized Debit.
Delete an Incomplete Registration Training Guide (Online Payment) - Last updated 08/15/25
This guide provides step-by-step instruction for deleting an incomplete registration from the Group Registration history. This only applies to group registration lists submitted using the Online Payment method.
To open the guide in a separate page, scroll to the bottom of the guide and click the View Full Scribe button.
Pay an Incomplete Registration Training Guide (Online Payment) - Last updated 08/15/25
This guide provides step-by-step instruction for paying an incomplete registration from the Group Registration history. This only applies to group registration lists submitted using the Online Payment method. Please note that the registrants on an Incomplete Registration list will not be registered until payment is received.
To open the guide in a separate page, scroll to the bottom of the guide and click the View Full Scribe button.