Jira Service Management

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You can raise a request for SportLomo Service Desk using the options provided.","portalBaseUrl":"/servicedesk/customer/portal/3","onlyPortal":false,"reqTypes":[{"id":"34","name":"Changing membership ","descriptionHtml":"","callToAction":"Changing membership ","introHtml":"Isssues in relation to changing/adding/upgrading memberships.","icon":10992,"iconUrl":"https://sportlomo.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10992","groups":[7],"key":""},{"id":"48","name":"Incorrect member details","descriptionHtml":"","callToAction":"Incorrect member details","introHtml":"Incorrect membership information","icon":10978,"iconUrl":"https://sportlomo.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10978","groups":[7],"key":""},{"id":"43","name":"Internal Error ","descriptionHtml":"Please see the field help for guidance","callToAction":"Internal Error ","introHtml":"You have encountered an internal error message","icon":10906,"iconUrl":"https://sportlomo.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10906","groups":[6,7],"key":""},{"id":"36","name":"Log in issues","descriptionHtml":"","callToAction":"Log in issues","introHtml":"Issues surrounding logging in to your account","icon":10938,"iconUrl":"https://sportlomo.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10938","groups":[7],"key":""},{"id":"45","name":"Merger Request ","descriptionHtml":"","callToAction":"Merger Request ","introHtml":"Issues related to duplicate accounts/members","icon":11020,"iconUrl":"https://sportlomo.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11020","groups":[6],"key":""},{"id":"33","name":"Missing Credentials","descriptionHtml":"","callToAction":"Missing Credentials","introHtml":"Missing certificates/coaching courses/training licenses","icon":10983,"iconUrl":"https://sportlomo.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10983","groups":[7],"key":""},{"id":"44","name":"New club setup","descriptionHtml":"Please see field help description for more details","callToAction":"New club setup","introHtml":"Requesting a new club to be setup","icon":11010,"iconUrl":"https://sportlomo.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11010","groups":[6],"key":""},{"id":"29","name":"Other query ","descriptionHtml":"","callToAction":"Other query ","introHtml":"Don't see what your looking for? Select this option and we'll help you out.","icon":10925,"iconUrl":"https://sportlomo.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10925","groups":[6],"key":""},{"id":"39","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"Don't see what you're looking for? Select this option and we'll help you out.","icon":11009,"iconUrl":"https://sportlomo.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11009","groups":[7],"key":""},{"id":"31","name":"Payments and Receipts","descriptionHtml":"","callToAction":"Payments and Receipts","introHtml":"Issues surrounding payments and refunds","icon":10996,"iconUrl":"https://sportlomo.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10996","groups":[7],"key":""},{"id":"47","name":"Refunds","descriptionHtml":"SportLoMo cant process refunds on behalf of an organization. Please follow your organization refund process by choosing location then the \"refund\" page under members FAQ. <a href=\"https://sportlomo.atlassian.net/wiki/spaces/EKBS/pages/639729666/Select+your+location+sport\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">https://sportlomo.atlassian.net/wiki/spaces/EKBS/pages/639729666/Select+your+location+sport</a>","callToAction":"Refunds","introHtml":"Issues relating to Payment Refunds","icon":10918,"iconUrl":"https://sportlomo.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10918","groups":[7],"key":""},{"id":"38","name":"Refunds","descriptionHtml":"","callToAction":"Refunds","introHtml":"Issues relating to member/club refunds","icon":10918,"iconUrl":"https://sportlomo.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10918","groups":[6],"key":""},{"id":"41","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"Tell us the problems you're experiencing.","icon":11005,"iconUrl":"https://sportlomo.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11005","groups":[6,7],"key":""},{"id":"32","name":"Roster issues","descriptionHtml":"","callToAction":"Roster issues","introHtml":"Issues surrounding rosters","icon":10933,"iconUrl":"https://sportlomo.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10933","groups":[6],"key":""},{"id":"30","name":"Stripe Onboarding ","descriptionHtml":"","callToAction":"Stripe Onboarding ","introHtml":"Stripe onboarding help requests/confirmation","icon":10918,"iconUrl":"https://sportlomo.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10918","groups":[6],"key":""},{"id":"42","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"See a place where we can do better? 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