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 Activation issues

In some cases, we need a Sportlomo agent to verify and solve an activation request. Submit your ticket at the USA rugby service desk. Please include the following information in the ticket to expedite the process if you have them to hand:

  • e-mail address you think it is

  • Full name and date of birth of Member

  • Name of the club and organisation you are with

  • Were you registered last season in the old webpoint system

 ( hints on email not being in system)

Has your club moved from USA Rugby to the NCR organisation?

Have you used an old email

 Missing members within account
  • If a member registered under your Sportlomo account is not found please log a ticket on the USA Rugby service desk

 Not receiving a password reset

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