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Overview

The incident management module designed to record any incidents that happen to a player/member, primarily during the case of a game but has been extended to report incidents that may have happened externally including training or other sports. Incidents Categories/Types can be related to but not limited to Injuries, Discipline,Scoring, Substitutions for example


Incident Categories

Incident Categories and will always be the primary dropdown/selection when recording an incident next to a member/player.

image-20240503-133552.png

Description: Name of category. No character limit, however it should be short and concise.


Short Description: Abbreviated form of above where space is limited.


Icon/Color: You can use Font Awesome Icon Short Codes to display an icon e.g
Penalty Try if setup like:

image-20240424-152345.png


would display like: (on referee browser input)

image-20240424-152255.png

Score Field: Tick this box if a member/player getting this incident category would influence the score of the game, however if this category is a collection of different types of scores, then you can leave this unticked and tick it in the Incident Type (secondary dropdown)


Score Value: Enter the value of this score e.g 1 for a goal in soccer, 5 for a try in rugby, 6 for a touchdown in NFL etc


Publish to API: Tick this box if you wish to send the information in this incident to the public API which allows this incident to be displayed to the public. e.g you may tick for a Score Incident, but for for a Medical incident where the public should not be informed.

Permissions: Here you can say which users/roles can access this Incident Category. If left blank then all users will be able to add this category of Incident. The different user types are:

  • Officials: Each type of Official e.g Referee, Umpire, AR1, Commisioner can be selected

  • Association: Allows a logged in user/club to add this Category

  • AssociationChild: Similiar to Association but individual access created in ‘Manage User Accounts’

  • Member: Allows the person who registered the member, normally themselves or a parent, to add an incident:

  • Coach: Allows a designated Coach on a Panel/Roster to add incidents for Members of that panel

Custom Fields:
This will list the range of custom fields you have setup elsewhere on the system. If you wish any of them to appear when this category is selected, regardless of type (second dropdown), then select them here. You can also leave it blank and select each of them for each type in the next section


Incident Types

Incident Types are a subset of Categories and can are broadly setup very similiar, however they do allow you to alter that Status of the Member, e.g update a player to ‘Suspended’ if given a red card, ‘Inactive’ if in concussion protocol etc

image-20240503-133802.png



Incident Category: Select the parent Category of this type

Name: No character limit, however it should be short and concise.

Description: Abbreviated form of above where space is limited.

Auto Update Member Status: If ticked, this will automatically change the membership status of the player/member given this type immediately after incident is created.

Status to update Member To:

Active: Makes the member ‘Active’
Inactive: Makes the member ‘Inactive’, they will not be able to join a teamsheet primarily but other membership functionalities could be affected also, e.g transfering, upgrading, uploading credentials, purchasing events.
Suspended: Similiar to above.

Icon/Color: You can use Font Awesome Icon Short Codes to display an icon e.g
Penalty Try if setup like:

image-20240424-152345.png

would display like: (on referee browser input)

image-20240424-152255.png

Score Field: Tick this box if a member/player getting this incident type would influence the score of the game.

Score Value: Enter the value of this score e.g 1 for a goal in soccer, 5 for a try in rugby, 6 for a touchdown in NFL etc

Publish to API: Tick this box if you wish to send the information in this incident to the public API which allows this incident to be displayed to the public. e.g you may tick for a Score Incident, but for for a Medical incident where the public should not be informed.

Permissions: Here you can say which users/roles can access this Incident Category. If left blank then all users will be able to add this category of Incident. The different user types are:

  • Officials: Each type of Official e.g Referee, Umpire, AR1, Commisioner can be selected

  • Association: Allows a logged in user/club to add this Category

  • AssociationChild: Similiar to Association but individual access created in ‘Manage User Accounts’

  • Member: Allows the person who registered the member, normally themselves or a parent, to add an incident:

  • Coach: Allows a designated Coach on a Panel/Roster to add incidents for Members of that panel

Custom Fields:
This will list the range of custom fields you have setup elsewhere on the system. If you wish any of them to appear when this type is selected.


Incident Causes/Actions

These two sections are similar and allow you to create dropdowns immediately below Incident Categories and Types. Each Cause and Action created will appear as a dropdown option.

image-20240503-133802.png

image-20240503-133703.png

Description: Give name of the cause/action that will appear in dropdown.

Action/Cause Code: Short version of above.

Icon: Similiar to Categories and Types

Include in incident file: Tick this box if you wish to send the information in this incident to the public API which allows this incident to be displayed to the public. e.g you may tick for a Score Incident, but for for a Medical incident where the public should not be informed.

Categories and Types:
Here you should see a tab for each category you have and below each type in that category. You can tick each type or select all you want this cause/action to be available to answer to

Custom Fields:
This will list the range of custom fields you have setup elsewhere on the system. If you wish any of them to appear when this cause/action is selected.


Incident Custom Fields


Incident Email Templates


Member Incidents

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