Upgrading is a member adding another Package or Role to their existing registration.
Examples of this would be:
Upgrading from a trial or temp membership into a full membership
Upgrading/Adding another role ie: Player to Coach which would be a dual role Player/Couch
Upgrading from a Fall season to a Spring season
Step 1:
When logged into your Sportlomo account you will see your profile window. Click the Upgrade button.
Step 2:
On the next page you will see a dropdown to select the package you wish to upgrade (Add onto) your existing registration.
Step 3:
Click the dropdown arrow to display available upgrade options
Step 4:
Once you choose the upgrade the value and any discount will be applied depending on your previous registration.
You will be charged in accordance with your last fees. The system works on a Pay highest model which means you are discounted any fees payed previously and discounted in full if you have paid for the most expensive membership.
Examples are:
1.
Registered Senior player pays $200
Upgrades to Coach which costs $100
Member would be discounted the coach value.
2.
Registered Coach pays $100
Upgrades/adds to Senior which costs $200
Member would be charged the $100 difference on the pay highest model.
Click continue
Step 5:
You will be brought to the next screen and all previous details will be brought across. You may need to fill in some new information and also sign off on the Terms and Conditions.
Sign off and click Register
Step 6:
Next you will be brought to the payment page but if there is no fee to be p[aid you will continue to the upgrade confirmation.
Need more help?
Log a ticket in our SportLoMo Service Desk