PSO Resources

There is an admin login and member login to sportlomo. Admin login (you and your gyms/school/clubs) can login here https://cheer.canada.sportsmanager.ie/maint.php

Email calum.kyne@sportlomo.com and CC zahangir.alam@sportlomo.com or submit a “new club” request via the ticket service under the administrator option. Then you will receive login details from Support after they have been set up. It is up to you when you pass these login details onto the gym etc (usually after they have paid their affiliation fees yet)

https://www.loom.com/share/50e99c65ed0c400dabe15bdb40d8aae1

Step one) New club is set up by Sportlomo

Step two) Publish the appropriate membership categories to that club/gym/school. e.g if its a scholastic organisation just publish these memberships. This will make it easier for them below as they will have less to choose from. Do this by going to membership categories

Pay close attention to the “price column” this is the fee collected by your level. The parent charge is Cheer Canada. Not every Category will be used by your organisation cheer Canada will post all their categories down so you may see extra categories that arent in use. You can hide these by clicking edit on the category that isn't used below and make it “inactive” this will help in publish packages

Click the Publish icon

Open

Scroll to the bottom and you will see either a tick or no tick beside the club. Publish to the new one by ticketing it and save at the bottom.

Open

Then go back to home

Click on “publish packages”

Then I would start with the “multiple membership option” or whatever you think is an appropriate name. Whichever package is posted first will show first on the registration portal so I recommend starting with the multiple membership option.

To make this package, click a few membership types on the right, this step is made easier if you have made the membership categories that aren't in use inactive so you don't get confused in the previous step.

Put a name in/selling from/selling to date e.g how long can you sell it for (this is different to how long its active for )

You can put in 0 dollars here for the price for the clubs, in the future they may add on their club fees they could do this at their level also via begin selling. Then tick the clubs to publish it to.

After that, you can repeat the process above one by one as in one membership type to make an individual package

After about 15 minutes the website API should update and they should become visible automatically if they are on sale correctly here https://cheercanadareg.sportlomo.com/

In your admin panel, you can go “Payout report” . A “payout” is a group of payments received on a day that is bundled into one payment from stripe to your bank account. Payouts is set to daily by default, stripe dont send them on weekends. This is what most finance departments use to reconcile accounts.

“Payments received” is where you can go to look up your database of payments. Good to search for a specific payment. Also where you go to refund.

Yes

It is good practice to give each administrator their own individual user account to log into the club admin platform.

This allows the primary administrator to only give appropriate access to information and functionality to the people who need access.

Treasurer will require access to club financial pages etc.

To create sub-users, go to “manage user accounts”

Watch this short video to show you how to create a sub-user and how to assign access to different functionality.

How to Create Subuser Accounts in Your Club