PSO Resources

Dont fuLogin Link

There is an admin login and member login to sportlomo. Admin login (you and your gyms/school/clubs) can login here https://cheer.canada.sportsmanager.ie/maint.php

Members login is here https://cheercanadareg.canada.sportsmanager.ie/sportlomo/users/login

Yes

It is good practice to give each administrator their own individual user account to log into the club admin platform.

This allows the primary administrator to only give appropriate access to information and functionality to the people who need access.

The treasurer (finance officer) will require access to club financial pages etc.

To create sub-users, go to “manage user accounts”

Watch this short video to show you how to create a sub-user and how to assign access to different functionality.

https://www.loom.com/share/bbdd9796d72240a590f86cd80c53ef07?sid=f74a44f8-9a89-445e-b87b-20fb6f88b179%20Add%20label

Membership Setup

Email calum.kyne@sportlomo.com and CC zahangir.alam@sportlomo.com or submit a “new club” request via the ticket service under the administrator option. Then you will receive login details from Support after they have been set up. It is up to you when you pass these login details onto the gym etc (usually after they have paid their affiliation fees yet)

To add a new membership category go to the membership categories

 

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Type your category name in. Select the season. Make sure to select the active status, if you want to create a category but not make it active yet select created.

 

Then you will need to select the parent category to associate it with, this comes from the Cheer Canada categories and will have their associated fees and registration questions

 

This will pre-populate the selected settings from the top-level

 

 

You can then set your DOB restrictions. Also, this is where you add your fee to the category in “Our Price”. If you have taxes set up you can add this here by selecting the tick box. If you dont have a tax set up go to “taxs and additional fees” in your home admin panel to set one up.

 

Leave the bottom settings as is under “registration” and click save

 

When you save a new category it automatically creates a corresponding “membership types” (registration form) in the membership type section.

 

 

This is where you go to edit the registration form

Click edit on a membership type

Then in here you can drag fields from the left side to the “visible side” on the right. The greyed-out questions are the ones required by Cheer Canada and therefore cant be taken off the form.

Make the field required or optional.

You can change the field title, and also add help text for extra information that will explain the field further.

 

Under “content pages” if you have added a content page into the system (liability waiver etc) it will show here and can be dragged into the form. You can set that up from membership types if you need to update it. Make the setting on the liability question required by setting the drop-down on the question to “always”.

 

When your done making your edits you can click the “schedule republish” icon. This will push the changes down to all your clubs on the hour every hour, as in if you schedule it at 3.50pm it will implement the changes at 4pm.

After this is done please refer to the question below to “publish packages” on behalf of your clubs to put it on sale on the registration portal.

https://www.loom.com/share/50e99c65ed0c400dabe15bdb40d8aae1

Step one) New club is set up by Sportlomo

Step two) Publish the appropriate membership categories to that club/gym/school. e.g if its a scholastic organisation just publish these memberships. This will make it easier for them below as they will have less to choose from. Do this by going to membership categories

Pay close attention to the “price column” this is the fee collected by your level. The parent charge is Cheer Canada. Not every Category will be used by your organization cheer Canada will post all their categories down so you may see extra categories that arent in use. You can hide these by clicking edit on the category that isn't used below and make it “inactive” this will help in publish packages

Click the Publish icon

Scroll to the bottom and you will see either a tick or no tick beside the club. Publish to the new one by ticketing it and save at the bottom.

Then go back to home

Click on “publish packages”

Then I would start with the “multiple membership option” or whatever you think is an appropriate name. Whichever package is posted first will show first on the registration portal so I recommend starting with the multiple membership option.

To make this package, click a few membership types on the right, this step is made easier if you have made the membership categories that aren't in use inactive so you don't get confused in the previous step.

Put a name in/selling from/selling to date e.g how long can you sell it for (this is different to how long its active for )

You can put in 0 dollars here for the price for the clubs, in the future they may add on their club fees they could do this at their level also via begin selling. Then tick the clubs to publish it to.

After that, you can repeat the process above one by one as in one membership type to make an individual package

After about 15 minutes the website API should update and they should become visible automatically if they are on sale correctly here https://cheercanadareg.sportlomo.com/

 

Payments and refunds

 

Troubleshooting

Certifications approvals

More resources?

Try following the link below for more resources. The registration processes your clubs/members will be following is either self-registration (recommended), group registration, bulk upload. Cheer Canada Club Admin Support